The Importance of Human Capital in Tough Times
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C-SUITE PERSPECTIVES

The Importance of Human Capital in Tough Times

05 OCTOBER 2023

Jennifer Berres discusses HCA’s dynamic human capital journey and how innovations and technology have enabled greater support for caregivers.

Exhaustion on the front lines. A dire shortage of health care workers. New technologies that change and disrupt. These are a few of the challenges faced by one of the largest health care providers in the US before, during, and after the pandemic. In this episode, Jennifer Berres, Senior Vice-President and Chief Human Resources Officer at HCA Healthcare, joins Rebecca Ray, Emeritus Human Capital Center Leader at The Conference Board, to discuss HCA’s dynamic human capital journey and how innovations and technology have enabled greater support for caregivers. 

 

Tune in to discover: 

  • How did technology and AI deliver not only automation but also free up staff to maximize patient-centered care? 
  • What direct investments and partnerships for training did HCA develop to become the largest provider of RNs in the nation? 
  • How did the organization address burnout during the pandemic? 

 

For more Trusted Insights for What’s Ahead®: 

 

 The Importance of Human Capital in Tough Times

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Exhaustion on the front lines. A dire shortage of health care workers. New technologies that change and disrupt. These are a few of the challenges faced by one of the largest health care providers in the US before, during, and after the pandemic. In this episode, Jennifer Berres, Senior Vice-President and Chief Human Resources Officer at HCA Healthcare, joins Rebecca Ray, Emeritus Human Capital Center Leader at The Conference Board, to discuss HCA’s dynamic human capital journey and how innovations and technology have enabled greater support for caregivers. 

 

Tune in to discover: 

  • How did technology and AI deliver not only automation but also free up staff to maximize patient-centered care? 
  • What direct investments and partnerships for training did HCA develop to become the largest provider of RNs in the nation? 
  • How did the organization address burnout during the pandemic? 

 

For more Trusted Insights for What’s Ahead®: 

 

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Experts in this series

Join experts from The Conference Board as they share Trusted Insights for What’s Ahead®

Rebecca L. Ray, PhD

Rebecca L. Ray, PhD

Former Executive Vice President, Human Capital
The Conference Board…

Read Bio

Jennifer Berres

Jennifer Berres

Senior Vice President and Chief Human Resources Of…
HCA Healthcare…

C-Suite Perspectives

C-Suite Perspectives is a series hosted by our President & CEO, Steve Odland. This weekly conversation takes an objective, data-driven look at a range of business topics aimed at executives. Listeners will come away with what The Conference Board does best: Trusted Insights for What’s Ahead®.

C-Suite Perspectives provides unique insights for C-Suite executives on timely topics that matter most to businesses as selected by The Conference Board. If you would like to suggest a guest for the podcast series, please email csuite.perspectives@conference-board.org. Note: As a non-profit organization under 501(c)(3) of the IRS Code, The Conference Board cannot promote or offer marketing opportunities to for-profit entities.


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